FAQ
Frequently Asked Questions
Section titled “Frequently Asked Questions”Account and access
Section titled “Account and access”How do I reset my password? Click “Forgot password” on the login screen. You’ll receive an email with a link to reset your password.
I didn’t receive my invitation email. Check your spam/junk folder. If it’s not there, ask your organization’s admin to resend the invitation.
Can I use Quilted EHR on my phone? Quilted EHR is a web application that works on modern mobile browsers. A dedicated mobile app is on our roadmap.
Clinical
Section titled “Clinical”Can I edit a chart note after it’s been signed? Signed chart notes are locked. You can add an addendum to provide corrections or additional information.
How do I upload documents to a patient’s record? Open the patient profile, go to the Documents tab, and click Upload.
Technical
Section titled “Technical”Which browsers are supported? Chrome, Firefox, Safari, and Edge (latest versions). Internet Explorer is not supported.
Is my data backed up? Yes. All data is backed up continuously with point-in-time recovery available.