Account & Subscription
Account & Subscription
Section titled “Account & Subscription”Manage your Quilted EHR plan, provider seats, and billing from Quilted.
Viewing your plan
Section titled “Viewing your plan”From the dashboard, the Subscription card shows:
- Plan — Your current tier (Starter, Professional, or Enterprise).
- Status — Trial, active, past due, or canceled.
- Trial end date — When your trial converts to a paid subscription.
Full billing detail is available at Admin > Subscription.
Plan tiers
Section titled “Plan tiers”| Feature | Starter | Professional | Enterprise |
|---|---|---|---|
| Providers included | Up to 3 | Up to 10 | Unlimited |
| E-prescribing | ✓ | ✓ | ✓ |
| EPCS | ✓ | ✓ | |
| SAML SSO | ✓ | ✓ | |
| Custom integrations | ✓ | ||
| Priority support | ✓ | ✓ | |
| Dedicated CSM | ✓ |
Adding or removing providers
Section titled “Adding or removing providers”Seat count is based on active providers:
- Go to Admin > Subscription > Seats.
- Adjust the provider count.
- Confirm the prorated charge or credit.
Changes take effect immediately. Your next invoice reflects the new count.
Upgrading or downgrading
Section titled “Upgrading or downgrading”Change plans anytime from Admin > Subscription > Plan. Upgrades are immediate; downgrades take effect at the end of your current billing period.
Invoices and payment method
Section titled “Invoices and payment method”- Invoices — Downloadable PDFs at Admin > Subscription > Invoices.
- Payment method — Update your credit card or ACH details via the Stripe-hosted portal linked from the subscription page.
Canceling
Section titled “Canceling”Cancel from Admin > Subscription > Cancel. Your account remains active through the end of the paid period, after which it becomes read-only for 90 days so you can export records before deletion.